BLUMM
Terms of use
These terms govern the use of the BLUMM platform by clients and professionals. They define the rules for browsing, booking, account management, and use of the professional dashboard.
1. Purpose of the service
BLUMM allows users to discover beauty and wellness businesses, review their information, book services, and, for professionals, manage day-to-day activity from a dedicated workspace.
BLUMM operates as a software platform and discovery layer. Each business remains responsible for the information it publishes, its availability, pricing, and delivery of services.
2. Access to the platform
- Some features require an account.
- You must provide accurate, current, and non-misleading information.
- You remain responsible for the confidentiality of your credentials and activity carried out through your account.
3. Bookings and cancellations
Bookings made through BLUMM are transmitted to the relevant business. Confirmation, rescheduling, and cancellation rules may depend on that business configuration.
Before confirming a booking, clients should review the selected service, schedule, displayed price, and applicable cancellation policy.
4. Professional obligations
- Keep establishment, service, pricing, and schedule information accurate.
- Use the platform in compliance with applicable laws and customer rights.
- Do not publish misleading, unlawful, defamatory, or harmful content.
5. Intellectual property
The BLUMM brand, interface, texts, visuals, and platform components remain protected by applicable intellectual property rights.
No substantial reproduction, extraction, resale, or reuse of the platform is permitted without prior written approval.
6. Liability
BLUMM makes reasonable efforts to keep the service available, without guaranteeing uninterrupted or error-free access.
BLUMM is not responsible for disputes relating to the quality of a service, a delay, a cancellation, or content published by a business, except where required by law.
7. Account suspension or deletion
BLUMM may suspend or restrict an account in the event of fraud, misuse, breach of these terms, or security risks affecting the platform.
8. Contact
For any question regarding these terms, you can contact the BLUMM team through the support channels available on the platform.
Other documents
For any questions, contact us through the support channels available on the platform.