Privacy policy

1. Data we collect

• Account data: first name, last name, email, phone, and encrypted password.
• Booking data: selected services, schedules, business information, and appointment notes.
• Professional data: establishment details, services, schedule settings, preferences, and published content.
• Technical data: IP address, browser, device, security logs, and session events.

2. Why we process data

• Create and manage your account.
• Enable bookings, confirmations, cancellations, and reminders.
• Provide professionals with tools to manage schedules, operations, and client relations.
• Protect the platform, prevent fraud, and maintain service reliability.
• Send marketing communications only when you have consented or when permitted by law.

3. Legal basis

Depending on the situation, processing is based on service performance, legal obligations, legitimate interest in operating and securing the platform, or your consent when required.

4. Data sharing

Data may be shared with the businesses involved in a booking and with technical providers supporting hosting, authentication, communication, payments, or support.

BLUMM does not sell your personal data to third parties.

5. Retention

Data is kept for as long as needed to provide the service, manage the user relationship, secure the platform, and meet applicable legal or accounting obligations.

6. Your rights

• Access your personal data.
• Request correction or updating of inaccurate data.
• Request deletion of certain data where legally possible.
• Object to or restrict certain processing.
• Withdraw consent for marketing communications.
• Request a data export where applicable.

7. Security

BLUMM applies reasonable technical and organisational measures to protect accounts, sessions, booking data, and professional data against unauthorised access, loss, or alteration.

8. Contact and privacy requests

To exercise your rights or ask a privacy-related question, you can use the account settings provided for this purpose or contact the BLUMM team through the available support channels.